Artificial intelligence
AI that learns from your solved tickets
Assistant on company data, semantic search, knowledge base and ticket summaries.
What it solves
- xKnow-how often lives in senior technicians' heads. AI helps retrieve it from solved cases and documents.
The AI assistant answers from CRM data, closed tickets and knowledge base documents, citing the records it uses.
Key capabilities
What this module does
Semantic search
Find similar cases even when words do not match exactly.
Ticket summaries
Long tickets can be summarized for handover.
Controlled actions
The assistant only creates tickets after explicit confirmation.
Try it on your data, not on a fake demo
We activate a dedicated environment, import your companies and installed base from CSV, and show you the system with your own customers inside. If after thirty days it is not convincing, we close it there.
No credit card. No automatic renewal. We reply within one business day — info@bluegrape.it