Customer portal

Customers can self-serve, 24/7

A reserved area where customers see their machines, tickets, documents and first-level AI support.

Try it for 30 days Request a demo

What it solves

xCustomers call for information they could often find by themselves. The portal gives controlled access.

The customer portal is the same platform with customer-limited permissions: machines, tickets, documents and chat.

Key capabilities

What this module does

Customer access

Customers see only their own company, machines and tickets.

Ticket opening

Requests can include machine context, photos and attachments.

Documentation and AI

Customers can consult documents and first-level AI support.

Try it on your data, not on a fake demo

We activate a dedicated environment, import your companies and installed base from CSV, and show you the system with your own customers inside. If after thirty days it is not convincing, we close it there.

Start the 30-day trial Talk to a person

No credit card. No automatic renewal. We reply within one business day — info@bluegrape.it